顛覆式 『由線上至線下 (Online-to-Offline)』的經營模式

天貓小店是阿里巴巴旗下便利店業務,經營模式是以極度精密的店鋪四周居民需求數據作為基礎,從而做到天天、時時、分分及秒秒作出最客製化的調整。例如店鋪四周的居民近來「多養了狗,店鋪就需要向他們推薦狗糧」或「多生了小孩,店鋪就需要何向他們推薦尿片」。同時,照需求進貨及調整貨架及店面擺設,以提升營運效益。
As your innovation partner, our goal is “Driving Transformations, Delivering Results.”
For strengthening your customer experience transformation, we not only help you to design a human-touch hybrid customer journey, build manufacturable prototypes and create mock-ups for experience simulations, but we also work with your team to create an innovative, impactful and iconic customer experience to generate tangible business results.
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