BANKING Sector: Transforming reward seekers into wealth seekers through providing extraordinary experiences

Industry: Banking Background of client: A Fortune 500 banking company in Hong Kong Business unit(s) involved: Customer Experience T...

Design Driven NYC: Getting Change From a Bank: Design Thinking at Citibank

Billy Seabrook, Global Head of Design at Citi, spoke at Design Driven NYC on May 10, 2016. Seabrook discussed his experience introduc...

Stanford Center for Professional Development has launched two FREE online Design Thinking Courses

Stanford Center for Professional Development has launched two FREE online Design Thinking courses to public community in April and Ma...

Design-Driven companies outperform S&P By 221% over ten years

According to the research of Design Management Institute........ The most innovative companies in the world* share one thing in comm...

Harvard Business Review: How Indra Nooyi Turned Design Thinking Into Strategy: An Interview with PepsiCo’s CEO

Sep of 2015: How Indra Nooyi Turned Design Thinking Into Strategy: An Interview with PepsiCo’s CEO Just a few years ago, it wasn’t c...

TRAVEL Sector: Engaging high-end customers through signature, memorable customer experience

Industry: Travel Background of Client: A large travel company based in Hong Kong Business unit(s) involved: Service Team and Market...