Technology-Trends-Impacting-Marketing-Analytics
Service 2: Diagnosing the critical success factors to create customers’ WOW moments 
Objective: To identify the emotional ignition point of your targeted segments
Format: Customer feelings analysis report
Deliverables:
  • A report on the demand and pain points of your targeted segments
  • A comparison table of the emotional impacts of your products, services and customer journeys and those of your competitors
  • A pool of the innovative emotional connection factors of your products, services and customer journeys