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Overview | 4 Core Strategies | Creative Business | ESG | Customer | Employee
As an innovative leader, are you
- Prepared to integrate AI with design thinking to propel your company’s success into 2025?
- Eager to harness cutting-edge strategies that ensure your business remains at the forefront of its industry?
- Interested in discovering how AI can enhance decision-making and creativity across your organization?
Introducing “Accelerating Innovative Advantage with AI-Design Thinking in 2025,” a specialized training series crafted for forward-thinking business leaders.
AI-Design Thinking, or DT3.0, represents a strategic shift that integrates AI with design thinking. This method utilizes AI’s advanced data analytics to identify complex patterns, enhancing understanding of consumer needs and market trends. It ensures that businesses deliver more accurate and efficient strategies and products, maintaining a competitive edge.
Many renowned global companies, including Apple, Airbnb, Amazon, HSBC, and Tesla, have adopted DT3.0 as the core tool for their innovation management. In the Hong Kong and Mainland China regions, the application of DT3.0 has become increasingly widespread, covering industries such as banking, insurance, transportation, retail, and hospitality.
This training series responds to the global trend of integrating Design Thinking with AI, closely aligning with the perspectives of experts from Forbes and Harvard Business School as reflected in their recent impactful articles such as “Why Generative AI Needs Design,” “Design Thinking And Data: The New Power Couple,” “The Role Of Design Thinking In Building Transformative AI,” and “Design in the Age of Artificial Intelligence.”
Four Core Innovation Management Training Workshops
Each workshop is designed with three key components: Pre-class Learning, In-class Practice, and Post-class Execution. This structured approach ensures that you can immediately apply what you’ve learned, maximizing the effectiveness of your learning experience and driving actionable results.
- Creative Business Strategies: Unleashing Creative Power 16 Jan Evening [Overview | Details]
- ESG Strategies: Building Sustainable Business Models with System Thinking 18 Jan Morning [Overview | Details]
- Customer Engagement Strategies: Crafting WOW Customer Experience (CX) 17 Jan Evening [Overview | Details]
- Employee Engagement Strategies: Employee Experience (EX) Design 18 Jan Afternoon [Overview | Details]
Workshop 1: Creative Business Strategies: Unleashing Creative Power with AI-Design Thinking (3.5 hours)
This course is tailored to empower individuals who are directly involved in the design and execution of innovative strategies within an organization. Participants will learn how to effectively combine AI with design thinking methodologies to accelerate the innovation process. This course will enable attendees to swiftly generate, refine, and implement new ideas, thus enhancing their ability to meet and exceed evolving market expectations. This training is ideal for those looking to push the boundaries of traditional processes and drive significant advancements in their respective fields.
The workshop is designed for:
- Product Managers, integrate cutting-edge AI technology to Enhance your ability to oversee the development and implementation of new products.
- Marketing Strategists: Gain insights into consumer behavior and market trends through AI-driven data analysis to craft targeted campaigns and strategies.
- Business Managers: Equip yourself with the tools to foster a culture of innovation within your teams, driving growth and competitiveness.
- Innovation Managers: Lead your team to successfully navigate and implement innovative solutions that capitalize on AI’s capabilities to solve complex problems and create value.
Please click here for course details.
Workshop 2: ESG Strategies: Building Sustainable Business Models with System Thinking (3.5 hours)
This course explores the synergy between system thinking and AI-design thinking methodologies to create robust, sustainable business models. The training emphasizes the importance of integrating holistic and innovative approaches to address complex challenges in today’s dynamic business environments. Participants will learn how to use both system thinking to understand the interconnectedness of business functions and external factors and AI-design thinking to innovate and adapt to these insights rapidly. They will develop strategies that ensure business resilience and sustainability amid economic, social, and environmental shifts.
The workshop is designed for:
- Strategy Executives: Develop comprehensive strategies that leverage both systemic insights and innovative solutions to enhance long-term sustainability.
- Operations Managers: Utilize a combined approach of system thinking and AI-driven innovation to optimize operational efficiencies and adapt to changing market conditions.
- Sustainability Officers: Employ these methodologies to integrate environmental and social governance deeply into business models, balancing profitability with ecological and societal responsibilities.
- Innovation Managers: Harness these integrated thinking approaches to foster a culture of continuous improvement and lead innovation initiatives that propel the business forward.
Please click here for course details.
Workshop 3: Customer Engagement Strategies: Crafting WOW Experiences with AI-Design Thinking (3.5 hours)
This course is designed to empower participants with the latest AI-design thinking techniques to enhance customer engagement dramatically. The curriculum focuses on integrating artificial intelligence to gain profound insights into customer behaviors and preferences while employing design thinking methodologies to innovate and improve customer interactions. Participants will engage in practical exercises to develop skills in crafting customer journeys that not only meet but exceed expectations, resulting in “WOW” experiences that elevate customer satisfaction and loyalty.
The workshop is designed for:
- Business Managers: Equip yourself with the skills to leverage AI to analyze and enhance business strategies for superior customer engagement.
- Customer Experience Managers: Learn to apply AI-design thinking to create extraordinary and compelling customer experiences that boost retention and advocacy.
- Product or Service Managers: Utilize advanced tools to innovate and tailor products and services that resonate deeply with consumer needs and outpace competitive offerings.
- Customer Service Managers: Implement AI-driven insights and design thinking to transform service touchpoints into exceptional, memorable customer interactions.
Please click here for course details.
Workshop 4: Employee Engagement Strategies: Employee Experience (EX) Design with AI-Design Thinking (3.5 hours)
This course is designed to leverage AI-design thinking to transform the workplace by enhancing the overall employee experience. Participants will explore how artificial intelligence can be used to analyze and predict employee behaviors and needs. At the same time, design thinking will guide the creation of innovative solutions to improve workplace environments, processes, and culture. The goal is to foster a more engaging, productive, and satisfying workplace that not only attracts top talent but also retains it through enhanced satisfaction and engagement.
The workshop is designed for:
- Human Resources Managers: Gain insights on using AI to enhance recruitment, retention, and employee satisfaction.
- Learning and Development Managers: Develop strategies for customized learning experiences and career development programs that employ AI for greater personalization and effectiveness.
- Change Managers: Learn to apply AI-design thinking to managing organizational change, ensuring smooth transitions and positive employee reception.
- Transformation Managers: Use AI-design thinking to lead transformation initiatives that significantly improve organizational culture and employee engagement.
Please click here for course details.
Why Attend This Series?
This series will not only help you anticipate future trends but also implement practices that ensure sustained growth and success in your industry. Here are three critical benefits for business leaders who register for this course:
- Accelerated Innovation: Merge AI with design thinking to speed up product development and market entry.
- Deeper Market Insights: Use AI for enhanced insights into customer behavior and trends for better product alignment.
- Competitive Edge: Gain advanced tools through this training to enhance strategic decisions and lead your industry.
