Two Design Thinking specialists of Innoedge Education, Mr. David Chung (Founder of InnoEdge Education) and Ms. Tiffany Liu (Principal of InnoEdge Education), were invited by the Department of Marketing of the City University of Hong Kong to conduct a 1-hour case sharing session on Creating Innovative Customer Experience through Design Thinking on 2 March 2023.

Ms. Tiffany Liu (Principal of InnoEdge Education) shared the case study of “How to enhance the customer experiences of Kwun Tong Yue Man Hawker Bazaar?”
Ms. Tiffany Liu (Principal of InnoEdge Education) shared the case study of “How to enhance the customer experiences of Kwun Tong Yue Man Hawker Bazaar?”
Mr. David Chung (Founder of InnoEdge Education) shared the case study of “Customer Experience Transformation in the Aviation Industry”
Mr. David Chung (Founder of InnoEdge Education) shared the case study of “Customer Experience Transformation in the Aviation Industry”
From left to right: Ms. Tiffany Liu (Principal of InnoEdge Education), Professor Fanny Cheung (Marketing Department of CityU), and Mr. David Chung (Founder of InnoEdge Education)

RELATED ARTICLESMORE FROM AUTHOR