What is Digital Transformation ?
Digital transformation is the integration of digital strategies, tactics and technologies into all areas of a business, fundamentally changing how you create and deliver value to customers and business partners.
Beyond that, it’s a cultural change that requires enterprise to continually challenge the status quo, think and act out-of-the-box, and feel comfortable with failures. That means walking away from existing business practices that enterprises were built upon in favor of relatively new ways that are still being defined.
Although digital transformation will vary widely based on enterprises specific corporate positioning, business goals, market demands and operational challenges, there are a few constants and common themes among our experience that all business leaders should consider as they embark on digital transformation. For instance, customer experience, operational agility, cultural shift and technology integration.