Our Founder and Managing Partner, Mr. David Chung, was honored with an invitation from the Education Bureau of the Hong Kong SAR Government to lead an online webinar titled “Design Thinking in Business (企業設計思維).” This event took place on May 7, 2024, and was facilitated by Ms. Grace Chan from the Technology Education Section of the Education Bureau.
The webinar saw the participation of approximately 300 educators and students. During the session, Mr. Chung introduced the fundamental principles of the Design Thinking methodology. Additionally, he presented four detailed case studies demonstrating how leading companies in the Aviation, Railway, Restaurant, and Hospitality sectors have successfully applied Design Thinking to drive business innovation.
At the conclusion of the webinar, we engaged in a Q&A session where we addressed five insightful questions posed by the attending teachers and students. This discussion provided valuable insights and further enriched the learning experience. The webinar was conducted in Cantonese.
Part 1: Opening and Agenda of the Webinar
Speaker: Ms. Grace Chan, Technology Education Section, Education Bureau
Duration: 3 minutes
Part 2: The Overview of the Design Thinking Method
Duration: 16 minutes
Part 3: Case Study(1): Aviation Sector
Duration: 15 minutes
Part 4: Case Study(2): Transportation Sector
Duration: 9 minutes
Part 5: Case Study(3): Food & Beverage Sector
Duration: 6 minutes
Part 6: Case Study(4):Hospitality Sector
Duration: 9 minutes
Part 7: Recap of the Webinar
Duration: 4 minutes
Part 8: Question and Answer Session
Speakers:
Ms. Grace Chan, Technology Education Section, Education Bureau
Mr. David Chung, InnoEdge Consulting and InnoEdge Education
Total Number of Questions Discussed: 5 Questions
Duration: 10 minutes
Question 1: 設計思維與創意的關係?
Question 2: 在創意解難的過程中,開始的時侯是否先要確定間題呢 ? 或是先要確定所需的結果呢?
Question 3: 設計思維、大數據 及 人工智能 的最大協同效應是什麼 ?
Question 4: 如何評估一個用家的痛點(Pain Point)的價值? 是否值得投放資源去解決呢?
Question 5: 縱使能夠鎖定痛點,是否一定可以解決呢 ? 有沒有問題是不能解決的 ?