(1) Core Concept
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(2A) Empathy Map
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(2B) 10 Levels of Generic Human Emotion
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(3) Value Proposition Mapping
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(4) Prioritization Grid
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(5) 4‑Minute Pitching Guideline
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(6) Feedback Capture Grid
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
(7) Service Blueprint
Please click the diagram below to download the PDF version of the tool template, guideline and examples.
