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10-Year Journey of Transformative Innovation and Impact in Hong Kong and China
Over the past 10 years, InnoEdge has led the evolution of design thinking, advancing from Design Thinking 1.0 to groundbreaking Design Thinking 3.0 (AI Design Thinking). Driven by our mission to “Transform Innovation into Your Corporate Competitive Edge,” we have empowered businesses and communities to achieve remarkable results through innovation.
Throughout our journey, we have delivered over 550 classes, completed 100 innovation projects, and collaborated with governments, universities, and professional organizations (as part of our Knowledge Sustainability Network) to co-host 250 events sharing best practices in design thinking and innovation management. These initiatives have enabled us to drive transformation across industries, reshape business strategies, and promote sustainable growth.
From pioneering AI-driven methodologies to collaborating on transformative initiatives, our work reflects a relentless commitment to excellence, measurable outcomes, and empowering organizations to thrive in a competitive landscape. Below, we proudly present the milestones that have defined our decade-long journey.
2025: Deep and Precise Market Analysis with AI – Unlocking Hidden Opportunities
Late 2024: Empowering Innovation through Artificial Intelligence
Early 2024: Global Integration and Nationwide Implementation of Design Thinking
2023: Bridging Eastern and Western Cultures – A New Standard in Career Innovation
2022: Sharing Knowledge to Benefit Society
2021: Revolutionizing Railway Services to Enhance Passenger Experience
2020: Financial Services Innovation – Driving Sustainable Growth
2019: Introducing Global Standards to Deepen Local Innovation
2018: Disrupting the Aviation Industry
2017: Transforming the Hospitality Industry
2016: Establishing the Company – Introducing a Results-Oriented Design Thinking Execution Model
2025: Deep and Precise Market Analysis with AI – Unlocking Hidden Opportunities
We launched AI Design Research Technologies, revolutionizing market demand analysis with an accuracy rate of 90%. This advanced technology significantly enhanced the reliability of business decision-making, providing groundbreaking support for innovative strategies.[Learn More]
Late 2024: Empowering Innovation through Artificial Intelligence
We pioneered the release of “Design Thinking 3.0”—also known as AI Design Thinking—integrating artificial intelligence into the design thinking process. This innovation was applied to community-focused projects, reducing project timelines from 26 weeks to just 1 week and improving innovation efficiency by 95%. This milestone created significant competitive advantages for our clients.[Learn More]
Early 2024: Global Integration and Nationwide Implementation of Design Thinking
We successfully introduced globally recognized design thinking programs into the Chinese market, tailoring them to meet local needs. These efforts accelerated the application of design thinking across various industries, establishing a strong foothold in key cities such as Beijing and Shanghai and major hubs in Southern China. Our work set a benchmark for fostering innovation ecosystems in the region.[Learn More]
2023: Bridging Eastern and Western Cultures – A New Standard in Career Innovation
We extended the Western-originated Design Thinking methodology into career and life planning for the Chinese cultural context. In collaboration with the CUHK Doctoral Alumni Association, we organized multiple “Dialogue with Outstanding Design Thinkers ” seminars. These events featured insights from 16 distinguished Design Thinkers across diverse industries, synthesizing their innovative growth journeys into a new standard for the Chinese-speaking world.[Learn More]
2022: Sharing Knowledge to Benefit Society
We launched an online library of case studies on Design Thinking and Innovation Management, which later evolved into the “Design Thinking 3.0 Playbook: For Start-Up, Step-Up & Scale-Up Entrepreneurs.” This resource includes over 140 free self-learning videos from the past seven years, with an impressive 5 million cumulative views. It has become an invaluable resource for innovation education in Hong Kong.[Learn More]
2021: Revolutionizing Railway Services to Enhance Passenger Experience
We collaborated with a major railway operator in the Greater Bay Area to redesign their service model, addressing the needs of passengers with special requirements. This project significantly improved passenger satisfaction and operational efficiency, becoming a leading example of regional transportation innovation.[Learn More]
2020: Financial Services Innovation – Driving Sustainable Growth
We developed a targeted customer retention strategy for the Hong Kong branch of an international bank. This initiative successfully retained deposits and investment assets valued at HKD 30 billion, solidifying the bank’s market leadership and ensuring stable growth.[Learn More]
2019: Introducing Global Standards to Deepen Local Innovation
We facilitated the introduction of internationally recognized design thinking programs from a leading global institution in Hong Kong. These programs, tailored to local needs, equipped businesses and professionals with world-class innovation credentials, further cementing Hong Kong’s position as Asia’s innovation hub.[Learn More]
2018: Disrupting the Aviation Industry
We designed a groundbreaking service model for a Hong Kong-based airline, addressing the unique requirements of musicians and their instruments during transport. This initiative not only enhanced customer loyalty but also set a new benchmark for service excellence in the aviation industry, becoming a model for transformative change. [Learn More] [Learn More]
2017: Transforming the Hospitality Industry
We guided a Hong Kong-based luxury hotel through a transformative journey using Design Thinking and Human Performance Technology. This process rebranded the property from a traditional five-star hotel into a design-focused boutique hotel, emphasizing visual aesthetics, modern style, and exceptional service. The hotel received accolades, such as Michelin Recommended Hotel and China’s Best Boutique Design Hotel. [Learn More]
2016: Establishing the Company – Introducing a Results-Oriented Design Thinking Execution Model
Our journey began in 2016 with a clear mission: “Transforming Innovation into Your Corporate Competitive Edge.” This mission inspired our company name, InnoEdge, symbolizing our commitment to empowering businesses to harness innovation as a strategic advantage. From day one, we have dedicated ourselves to delivering transformative solutions that drive measurable results and elevate our clients’ market leadership.
Corporate Overview of InnoEdge
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