A comprehensive approach to transformation enables innovation, delivers measurable results, and includes a process for keeping change on track. Feedback is another essential element in this framework.
A feedback loop is a system in which the output of a project becomes the input for changes to the project. To be effective, it requires a process for eliciting and monitoring helpful information. The leaders of an organization can learn only so much from results and statistical data.
To get the full story regarding the efficacy of their operations, they need to gather details on the causes behind the numbers. Only then can they make the changes needed to improve those numbers.