Home Researches and Publications
Our mission is to help business leaders develop a deeper understanding of the evolution & key successful factors of different stages of business transformations and to provide a fact base that contributes to decision making on critical management issues.
Our latest business researches and publications explore a cross-section of up-to-date content on the trends shaping the future of business across the Hong Kong and China regions.
Business Publications
Business Researches
27 Mar 2021 | Business Research
Research Topics:
(1) Consumer Purchase Behavior amid COVID-19
(2) Retail Operations amid COVID-19
Organizers and Strategic Partners :
Hong Kong Institute of Vocational Education (IVE) of Vocational Training Council (VTC) Group
InnoEdge Consulting
The Hong Kong general chamber of commerce
Hong Kong Retail Management Association
Hong Kong Retail Technology Industry Association
Designthinkers Academy Asia
4 March 2021 | Local Publication
Publisher: VTC IVE (Business Discipline)
Format: Case Study of Design Thinking Casebook 2021
Title: Creating a memorable experience to retain valued banking customers
15 July 2019 | International Publication
Publisher: IGI Global (Business Science Reference)
Format: Book Chapter of Business Management Text Book
Book Title: Cases on Learning Design and Human Performance Technology (Advances in Human Resources Management and Organizational Development)
Chapter Title: Creating Unlimited Business Opportunities for an Insurance Sales Force Through Design Thinking
4 January 2019 | Business Research
Topic: Insights for Innovation Management of Hong Kong Enterprises 2019
Organizers: The University of Hong Kong, SGS Hong Kong and InnoEdge Consulting
Project Leader(s):
Dr. Victor Lo, Honorary Lecturer, Department of Industrial and Manufacturing Systems Engineering, HKU
Ms. Miranda Kwan, Director, Certification and Business Enhancement of SGS Hong Kong
Mr. David Chung , Senior Partner of InnoEdge Consulting
14 September 2018 | International Publication
Publisher: International Society for Performance Improvement
Format: Featured article of Performance Improvement journal
Title: Customer Experience Transformation in the Aviation Industry: Business Strategy Realization through Design Thinking, Innovation Management, and HPT
8 March 2018 | Business Research
Topic: Outlook for E-Commerce Transformation in HK 2018
Organizers:
Hong Kong Retail Technology Industry Association
Hong Kong Internet & Ecommerce Association
InnoEdge Consulting
Project Leader(s): Mr. Luke Chu, Mr. Henry Yeung, David Chung
18 February 2018 | International Publication
Publisher: International Society for Performance Improvement
Format: Featured article of Performance Improvement journal
Title: WOW the Hospitality Customers: Transforming Innovation into Performance Through Design Thinking and Human Performance Technology