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Official URL: www.DesignThinking.Tools
Our Tools Hub includes 148 sets of Design Thinking and innovation management techniques, tools, and technologies designed to guide you through every stage of your innovation journey.
Some of the tools are open-access, and some tools are specifically for project members. These resources are flexibly designed, allowing you to adapt them to your specific circumstances while staying true to the core principles of the methodology. The comprehensive suite of tools includes:
- Comprehensive Tools: Resources covering the market need identification, creativity, problem-solving, and execution stages
- Step-by-Step Guidance: Detailed instructions and worksheets for real-world application
- Stage-Specific Content: The tools are categorized into six key stages (and 22 subcategories), including Determining Challenges, Discovering Information, Defining Opportunities, Developing Ideas, Delivering Solutions and Driving Changes
148 Sets of Design Thinking Techniques and Tools
However, it’s important to note that while Design Thinking tools and techniques can be powerful, they are not one-size-fits-all. Different industries and projects have unique challenges and requirements, and teams may need to adapt the tools and methods to fit their specific needs. Customizing the tools and process to ensure that it’s practical and relevant to the problem being solved is essential.
Phase 1: Determining Major Changes and Challenges
Organizational-Level Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 101 | Context Map (情境地圖) | Open Access | Project Members |
| 102 | Vision Statement (願景陳述) | Open Access | Project Members |
| 103 | Extremes and Mainstreams (極端與主流地圖) | Open Access | Project Members |
| 104 | Value Proposition Mapping (價值主張地圖) | Open Access | Project Members |
| 105 | Challenge Statement (挑戰陳述) | Open Access | Project Members |
Phase 1: Determining Major Changes and Challenges
Team-Level Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 106 | Knowns and Unknowns (已知與未知) | Open Access | Project Members |
| 107 | Hopes and Fears (希望與畏懼) | Open Access | Project Members |
| 108 | Team Value Mapping (團隊價值地圖) | Open Access | Project Members |
Phase 2: Discovering All-Rounded Information [Read more]
Stakeholder Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 201 | Stakeholder Mapping (持份者地圖) | Open Access | Project Members Only |
| 202 | Stakeholder Value Mapping (持份者價值地圖) | Open Access | Project Members Only |
| 203 | Stakeholder Salience Mapping (持份者重要性地圖) | Open Access | Project Members Only |
| 204 | Stakeholders’ Power-Interest Matrix (持份者權力-利益矩陣) | Open Access | Project Members Only |
Phase 2: Discovering All-Rounded Information
Interview Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 205 | Empathy Interviews (同理心訪談) | Open Access | Open Access |
| 206 | Ethnographic Interviews (民族志訪談) | Project Members | Project Members |
| 207 | Mobile Ethnography (行動民族志訪談 ) | Project Members | Project Members |
| 208 | Contextual Interviews (情境訪談) | Project Members | Project Members |
| 209 | Card Sorting (卡片排序法) | Project Members | Project Members |
| 210 | Collages (拼貼畫) | Project Members | Project Members |
| 211 | Expert Interviews (專家訪談) | Project Members | Project Members |
| 212 | Focus and UnFocus Group (焦點及非焦點小組訪談) | Project Members | Project Members |
Phase 2: Discovering All-Rounded Information
Immersion Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 213 | Cognitive Immersion (認知沉浸法) | Project Members | Project Members |
| 214 | Emotional Immersion (情感沉浸法) | Project Members | Project Members |
| 215 | Spatial Immersion (空間沉浸法) | Project Members | Project Members |
Phase 2: Discovering All-Rounded Information [Read more]
Observation Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 216 | AEIOU (AEIOU 法則) | Project Members | Project Members |
| 217 | POEMS (POEMS 法則) | Project Members | Project Members |
| 218 | Heuristic evaluation (啟發式評估) | Project Members | Project Members |
| 219 | A Day in the Life (日常生活模擬) | Project Members | Project Members |
| 220 | Shadowing (隨行觀察法) | Project Members | Project Members |
| 221 | Cultural Probe (文化探針) | Project Members | Project Members |
| 222 | Photo Essays (照片散文) | Project Members | Project Members |
| 223 | Fly-On-The-Wall (暗中式觀察) | Project Members | Project Members |
Phase 2: Discovering All-Rounded Information
Research Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 224 | Analogous Research (類比調研) | Project Members | Project Members |
| 225 | Desk Research (案頭調研) | Project Members | Project Members |
Phase 3: Defining Root Causes and Opportunities [Read more]
Sense-Making Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 301 | Clustering (簇群式聚類分析) | Project Members | Project Members |
| 302 | Affinity Diagram (親和圖) | Project Members | Project Members |
| 303 | KJ Method (KJ 方法) | Project Members | Project Members |
| 304 | Insight Statement (洞察陳述) | Project Members | Project Members |
Phase 3: Defining Root Causes and Opportunities
Defining User-Need Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 305 | Empathy Map (同理心地圖) | Open Access | Project Members |
| 306 | Persona Design (人物角色設計) | Project Members | Project Members |
| 307 | Jobs-to-be-Done (待完成的任務) | Project Members | Project Members |
| 308 | Mental modeling (心智模型) | Project Members | Project Members |
| 309 | Journey Mapping (旅程地圖) | Project Members | Project Members |
| 310 | System Mapping (系統地圖) | Project Members | Project Members |
| 311 | Value Stream Mapping (價值流程圖) | Project Members | Project Members |
Phase 3: Defining Root Causes and Opportunities
Defining Root-Case Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 312 | Why-How Laddering (為什麼-如何階梯) | Project Members | Project Members |
| 313 | Abstraction Laddering (抽象階梯) | Project Members | Project Members |
| 314 | Concept Mapping (概念地圖) | Project Members | Project Members |
| 315 | 2X2 Matrix (2X2 矩陣) | Project Members | Project Members |
| 316 | Problem Tree Analysis (問題樹分析) | Project Members | Project Members |
| 317 | 5 Whys (五個為什麼) | Project Members | Project Members |
Phase 3: Defining Root Causes and Opportunities
Defining Opportunity Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 318 | Point of View Statement (設計觀點 的陳述) | Project Members | Project Members |
| 319 | How Might We Statement (我們如何能夠 的陳述) | Project Members | Project Members |
| 320 | User Problem Statement (用家問題 的陳述) | Project Members | Project Members |
| 321 | Design Hypothesis and Principles (設計假設和原則) | Project Members | Project Members |
Phase 4: Developing Creative Ideas [Read more]
Individual Brainstorming Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 401 | Popcorn (爆米花) | Project Members | Project Members |
| 402 | Mind-Mapping (心智圖) | Project Members | Project Members |
| 403 | Crazy 8 (瘋狂的八個想法) | Project Members | Project Members |
| 404 | Super-Power (假如我有超能力) | Project Members | Project Members |
| 405 | The Power of 10 (十次方) | Project Members | Project Members |
| 406 | Reverse Brainstorming (逆向式腦力激盪法) | Project Members | Project Members |
| 407 | Impose Constraints (強制約束) | Project Members | Project Members |
| 408 | Image-Ination (圖像激發) | Project Members | Project Members |
| 409 | Body-Storming (體力暴風) | Project Members | Project Members |
Phase 4: Developing Creative Ideas
Team Brainstorming Tools
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 410 | Brainwriting (書面式 腦力激盪法) | Project Members | Project Members |
| 411 | Round Robin (循環賽式 腦力激盪法) | Project Members | Project Members |
| 412 | Force Connections (強制聯繫) | Project Members | Project Members |
| 413 | Figure Storming (形象式 腦力激盪法) | Project Members | Project Members |
| 414 | Role Storming (角色 腦力激盪法) | Project Members | Project Members |
| 415 | 1-2-4-All (1-2-4-全部) | Project Members | Project Members |
| 416 | Stepladder (階梯式參與法) | Project Members | Project Members |
| 417 | Creative Matrix (創意矩陣) | Project Members | Project Members |
| 418 | Time Machine (時光機) | Project Members | Project Members |
Phase 4: Developing Creative Ideas
Idea Prioritization Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 419 | Impact–effort matrix (影響-努力矩陣) | Project Members | Project Members |
| 420 | D-F-V Scorecard (D-F-V 評分卡) | Project Members | Project Members |
| 421 | RICE Method (RICE 法) | Project Members | Project Members |
| 422 | M-S-C-W Analysis (M-S-C-W 分析法) | Project Members | Project Members |
| 423 | Kano Model (Kano 模型) | Project Members | Project Members |
| 424 | COCD Box (COCD 方塊) | Project Members | Project Members |
Phase 5: Delivering Innovative Solutions [Read more]
Functional Prototyping Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 501 | Paper Prototypes (紙本原型) | Project Members | Project Members |
| 502 | Clay Prototypes (黏土原型) | Project Members | Project Members |
| 503 | Concept Poster (概念海報) | Project Members | Project Members |
| 504 | Magazine Cover (雜誌封面) | Project Members | Project Members |
| 505 | Product Brochures (產品介紹) | Project Members | Project Members |
| 506 | Product Packages (產品包裝) | Project Members | Project Members |
| 507 | Data Sheet (資料表) | Project Members | Project Members |
| 508 | Diagram (or Workflow) (圖表或工作流程圖) | Project Members | Project Members |
| 509 | Story Mountain (故事山) | Project Members | Project Members |
| 510 | Story Telling (or Data Story Telling) (故事敘述或數據故事敘述) | Project Members | Project Members |
| 511 | Storyboards (故事板) | Project Members | Project Members |
| 512 | Scenario Map (or Experience Map) (情境地圖或體驗地圖) | Project Members | Project Members |
| 513 | Service Blueprint (服務藍圖) | Project Members | Project Members |
| 514 | Desktop Walkthrough (桌面模擬測試) | Project Members | Project Members |
| 515 | Customer Lifecycle Maps (客戶生命週期圖) | Project Members | Project Members |
| 516 | Assumption Testing (假設測試) | Project Members | Project Members |
| 517 | Wireframes (線框圖) | Project Members | Project Members |
| 518 | Appearance Prototype (外觀原型) | Project Members | Project Members |
| 519 | 3D Print (3D 列印原型) | Project Members | Project Members |
| 520 | Pinocchio Experiment (匹諾曹實驗) | Project Members | Project Members |
| 521 | Boomerang (回力鏢測試) | Project Members | Project Members |
| 522 | Explainer Videos (解釋影片) | Project Members | Project Members |
Phase 5: Delivering Innovative Solutions [Read more]
Interactional Prototyping Management Techniques & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 531 | Clickable Prototypes (可點擊原型) | Project Members | Project Members |
| 532 | Funnel Testing (漏斗測試) | Project Members | Project Members |
| 533 | Role Play (角色扮演) | Project Members | Project Members |
| 534 | Reverse Role Play (反向角色扮演) | Project Members | Project Members |
| 535 | Link Tracking (連結追蹤) | Project Members | Project Members |
| 536 | Feature Stub (功能占位測試) | Project Members | Project Members |
| 537 | 404 Test (404 測試) | Project Members | Project Members |
| 538 | Card Sorting (卡片分類) | Project Members | Project Members |
| 539 | Speed Boat (速度船測試) | Project Members | Project Members |
| 540 | Single-Feature MVP (單功能最小可行產品) | Project Members | Project Members |
| 541 | Mash-Up (混搭測試) | Project Members | Project Members |
| 542 | Concierge (禮賓測試) | Project Members | Project Members |
| 543 | Life-Size Layouts (實體尺寸布局) | Project Members | Project Members |
| 544 | Wizard of Oz (綠野仙蹤式測試) | Project Members | Project Members |
| 545 | Service Staging (服務排演) | Project Members | Project Members |
| 546 | Extreme Programming Spike (極限編程尖峰測試) | Project Members | Project Members |
Phase 5: Delivering Innovative Solutions [Read more]
Call-to-Action Prototyping Management Techniques & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 551 | Buy a Feature (選購單一功能測試) | Project Members | Project Members |
| 552 | Split Test (分測試) | Project Members | Project Members |
| 553 | Mock Sale (模擬銷售) | Project Members | Project Members |
| 554 | Letter of Intent (意向書) | Project Members | Project Members |
| 555 | Simple Landing Page (簡易登陸頁) | Project Members | Project Members |
| 556 | Social Media Polls (or “Like” or “Dislike”) (社群媒體投票或「喜歡」/「不喜歡」) | Project Members | Project Members |
| 557 | Social Sharing Tracking (社群分享追蹤) | Project Members | Project Members |
| 558 | Mock Paywalls (模擬付費牆) | Project Members | Project Members |
| 559 | Pre-Sale (or Pre-Order Testing) (預售或預訂測試) | Project Members | Project Members |
| 560 | Referral Tracking (推薦追蹤) | Project Members | Project Members |
| 561 | Pre-Launch Community Building (推出前社群建立) | Project Members | Project Members |
| 562 | Mock Pop-Up Service Point (or Mock Pop-Up Store) (模擬快閃服務點或模擬快閃商店) | Project Members | Project Members |
| 563 | Crowdfunding (群眾募資) | Project Members | Project Members |
Phase 5: Delivering Innovative Solutions
Pitching Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 571 | Concept / Idea Pitch (概念 / 點子提案/簡報/) | Project Members | Project Members |
| 572 | Napkin Pitch (餐紙提案) | Project Members | Project Members |
| 573 | Elevator Pitch (電梯提案) | Project Members | Project Members |
| 574 | Tweet Pitch (推特提案) | Project Members | Project Members |
Phase 5: Delivering Innovative Solutions
Feedback Analysis Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 581 | Feedback Capture Grid (反饋收集網格) | Open Access | Project Members |
| 582 | I Like, I Wish, & What If (我喜歡、我希望和如可) | Project Members | Project Members |
| 583 | Visualize the Vote (視覺化投票) | Project Members | Project Members |
| 584 | Hypothesis Prioritization Canvas (假設排序畫布) | Project Members | Project Members |
| 585 | Prototype Testing Plan (原型測試計劃) | Project Members | Project Members |
| 586 | Testing Card (測試咭) | Project Members | Project Members |
| 587 | Learning Card (學習咭) | Project Members | Project Members |
Phase 6: Driving Changes and Results [Read more]
Performance-Driven Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 601 | LEAN Canvas (精實畫布) | Project Members | Project Members |
| 602 | Service Model Canvas (服務模式畫布) | Project Members | Project Members |
| 603 | Business Model Canvas (商業模式畫布) | Project Members | Project Members |
| 604 | Social Business Model Canvas (社會企業式型畫布) | Project Members | Project Members |
Phase 6: Driving Changes and Results
People-Driven Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 605 | Team Purpose Canvas (團隊目的畫布) | Project Members | Project Members |
| 606 | Culture Canvas (文化畫布) | Project Members | Project Members |
Phase 6: Driving Changes and Results
Process-Driven Management Techniques, Tools & Technologies
| Code | Techniques | Mindset & Skillsets | AI Technologies |
| 607 | Operating Process Model Canvas (營運流程模型畫布) | Project Members | Project Members |
| 608 | HR Process Model Canvas (人力資源流程模型畫布) | Project Members | Project Members |
| 609 | R&D Process Model Canvas (研發流程模型畫布) | Project Members | Project Members |
