English | 繁體中文
Official URL: www.DesignThinking.Tools
Our Tools Hub encompasses a comprehensive library of more than 150 Design Thinking and innovation‑management toolsets, with over 50 available for open access. Together, they provide structured, end‑to‑end support across every phase of your innovation journey—from insight generation and concept development to validation and scaling.
The tools are categorized into six key stages (and 22 subcategories), including Determining Challenges, Discovering Information, Defining Opportunities, Developing Ideas, Delivering Solutions and Driving Changes.
All techniques and tools in this Hub are available in AI‑Agents format (www.DesignThinkers.AI), including standard and customized versions, including Banking (Details), Insurance (Details), Hospitality (Details), and Social Services (Details), providing highly targeted support for each industry’s strategic and innovation priorities.
However, it’s important to note that while Design Thinking tools and techniques can be powerful, they are not one-size-fits-all. Different industries and projects have unique challenges and requirements, and teams may need to adapt their tools and methods to meet those needs. Customizing the tools and process to ensure that it’s practical and relevant to the problem being solved is essential.
Phase 1: Determining Major Changes and Challenges
Organizational-Level Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 101 | Context Map (情境地圖) | ->Open Access | AI Context Mapping Strategist |
| 102 | Vision Statement (願景陳述) | ->Open Access | AI Vision Statement Architect |
| 103 | Extremes and Mainstreams (極端與主流地圖) | ->Open Access | AI Extremes & Mainstreams Navigator |
| 104 | Value Proposition Mapping (價值主張地圖) | ->Open Access | AI Value Proposition Curator |
| 105 | Challenge Statement (挑戰陳述) | ->Open Access | AI Challenge Statement Designer [->Open Access: Details] |
Phase 1: Determining Major Changes and Challenges
Team-Level Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 106 | Knowns and Unknowns (已知與未知) | ->Open Access | AI Knowns & Unknowns Navigator |
| 107 | Hopes and Fears (希望與畏懼) | ->Open Access | AI Hopes & Fears Facilitator |
| 108 | Team Value Mapping (團隊價值地圖) | ->Open Access | AI Team Value Mapping Specialist [->Open Access: Details] |
Phase 2: Discovering All-Rounded Information [Read more]
Stakeholder Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 201 | Stakeholder Mapping (持份者地圖) | ->Open Access | AI Stakeholder Mapping Analyst [->Open Access: Details] |
| 202 | Stakeholder Value Mapping (持份者價值地圖) | ->Open Access | AI Stakeholder Value Strategist |
| 203 | Stakeholder Salience Mapping (持份者重要性地圖) | ->Open Access | AI Stakeholder Salience Specialist |
| 204 | Stakeholders’ Power-Interest Matrix (持份者權力-利益矩陣) | ->Open Access | AI Power–Interest Matrix Navigator |
Phase 2: Discovering All-Rounded Information
Interview Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 210 | Interview Question Design (訪談問題設計) | Project Members | AI Interview Question Designer [->Open Access: Details] |
| 211 | Empathy Interviews (同理心訪談) | ->Open Access | AI Empathy Interview Facilitator |
| 212 | Ethnographic Interviews (民族志訪談) | Project Members | AI Ethnographic Insight Specialist |
| 213 | Mobile Ethnography (行動民族志訪談 ) | Project Members | AI Mobile Ethnography Navigator |
| 214 | Contextual Interviews (情境訪談) | Project Members | AI Contextual Interview Architect |
| 215 | Card Sorting (卡片排序法) | Project Members | AI Card Sorting Coordinator |
| 216 | Collages (拼貼畫) | Project Members | AI Collage Insight Curator |
| 216 | Expert Interviews (專家訪談) | Project Members | AI Expert Interview Consultant |
| 218 | Focus and UnFocus Group (焦點及非焦點小組訪談) | Project Members | AI Group Dialogue Facilitator |
Phase 2: Discovering All-Rounded Information
Immersion Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 221 | Cognitive Immersion (認知沉浸法) | ->Open Access | AI Cognitive Immersion Strategist |
| 222 | Emotional Immersion (情感沉浸法) | ->Open Access | AI Emotional Immersion Facilitator |
| 223 | Spatial Immersion (空間沉浸法) | ->Open Access | AI Spatial Immersion Navigator |
| 224 | Behavioral Immersion (行為沉浸法) | ->Open Access | AI Behavioral Immersion Specialist |
| 225 | Ethnographic Immersion (人種誌式沉浸法) | ->Open Access | AI Ethnographic Immersion Consultant |
| 226 | System Immersion (系統沉浸法) | ->Open Access | AI System Immersion Architect |
| 227 | Sensory Immersion (感官沉浸法) | ->Open Access | AI Sensory Immersion Curator |
Phase 2: Discovering All-Rounded Information [Read more]
Observation Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 241 | AEIOU (AEIOU 法則) | Project Members | AI AEIOU Observation Architect |
| 242 | POEMS (POEMS 法則) | Project Members | AI POEMS Insight Strategist |
| 243 | Heuristic evaluation (啟發式評估) | Project Members | AI Heuristic Evaluation Specialist |
| 244 | A Day in the Life (日常生活模擬) | Project Members | AI Day-in-the-Life Navigator |
| 245 | Shadowing (隨行觀察法) | Project Members | AI Shadowing Observation Facilitator |
| 246 | Cultural Probe (文化探針) | Project Members | AI Cultural Probe Curator |
| 247 | Photo Essays (照片散文) | Project Members | AI Photo Essay Insight Curator |
| 248 | Fly-On-The-Wall (暗中式觀察) | Project Members | AI Fly-on-the-Wall Observer |
Phase 2: Discovering All-Rounded Information
Research Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 261 | Analogous Research (類比調研) | Project Members | AI Analogous Research Strategist |
| 262 | Desk Research (案頭調研) | Project Members | AI Desk Research Manager |
Phase 3: Defining Root Causes and Opportunities [Read more]
Sense-Making Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 301 | Clustering (簇群式聚類分析) | Project Members | AI Clustering Insight Analyst [->Open Access: Details] AI Research Data Manager [->Open Access: Details] |
| 302 | Affinity Diagram (親和圖) | Project Members | AI Affinity Diagram Facilitator |
| 303 | KJ Method (KJ 方法) | Project Members | AI KJ Method Sense-Maker |
| 304 | Insight Statement (洞察陳述) | Project Members | AI Insight Statement Architect |
Phase 3: Defining Root Causes and Opportunities
Defining User-Need Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 305 | Empathy Map (同理心地圖) | Open Access | AI Empathy Map Navigator |
| 306 | Persona Design (人物角色設計) | Project Members | AI Persona Designer [->Open Access: Details] |
| 307 | Jobs-to-be-Done (待完成的任務) | Project Members | AI Jobs-to-be-Done Strategist |
| 308 | Mental modeling (心智模型) | Project Members | AI Mental Model Architect |
| 309 | Journey Mapping (旅程地圖) | Project Members | AI User Journey Designer [->Open Access: Details] |
| 310 | System Mapping (系統地圖) | Project Members | AI System Mapping Specialist |
| 311 | Value Stream Mapping (價值流程圖) | Project Members | AI Value Stream Mapping Engineer |
Phase 3: Defining Root Causes and Opportunities
Defining Root-Case Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 312 | Why-How Laddering (為什麼-如何階梯) | Project Members | AI Why–How Laddering Navigator |
| 313 | Abstraction Laddering (抽象階梯) | Project Members | AI Abstraction Laddering Architect |
| 314 | Concept Mapping (概念地圖) | Project Members | AI Concept Mapping Curator |
| 315 | 2X2 Matrix (2X2 矩陣) | Project Members | AI 2×2 Matrix Strategist |
| 316 | Problem Tree Analysis (問題樹分析) | Project Members | AI Problem Tree Analyst |
| 317 | 5 Whys (五個為什麼) | Project Members | AI 5 Whys Root-Cause Specialist |
Phase 3: Defining Root Causes and Opportunities
Defining Opportunity Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 318 | Point of View Statement (設計觀點 的陳述) | Project Members | AI Point-of-View Statement Architect |
| 319 | How Might We Statement (我們如何能夠 的陳述) | Project Members | AI How-Might-We Statement Designer |
| 320 | User Problem Statement (用家問題 的陳述) | Project Members | AI User Problem Statement Strategist [->Open Access: Details] |
| 321 | Design Hypothesis and Principles (設計假設和原則) | Project Members | AI Design Hypothesis & Principles Consultant |
Phase 4: Developing Creative Ideas [Read more]
Individual Brainstorming Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 401 | Popcorn (爆米花) | ->Open Access | AI Popcorn Ideation Booster |
| 402 | Mind-Mapping (心智圖) | ->Open Access | AI Mind-Mapping Architect |
| 403 | Crazy 8 (瘋狂的八個想法) | ->Open Access | AI Crazy 8 Idea Sprint Coach |
| 404 | Super-Power (假如我有超能力) | ->Open Access | AI Super-Power Imagination Navigator |
| 405 | The Power of 10 (十次方) | ->Open Access | AI Power-of-10 Idea Expander |
| 406 | Reverse Brainstorming (逆向式腦力激盪法) | ->Open Access | AI Reverse Brainstorming Strategist |
| 407 | Impose Constraints (強制約束) | ->Open Access | AI Constraint-Driven Creativity Specialist |
| 408 | Image-Ination (圖像激發) | ->Open Access | AI Image‑Ination Insight Curator |
Phase 4: Developing Creative Ideas
Team Brainstorming Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 420 | Brainwriting (書面式 腦力激盪法) | ->Open Access | AI Brainwriting Session Facilitator [->Open Access: Details] |
| 421 | Round Robin (循環賽式 腦力激盪法) | ->Open Access | AI Round Robin Idea Coordinator |
| 422 | Force Connections (強制聯繫) | ->Open Access | AI Forced Connections Strategist |
| 423 | Figure Storming (形象式 腦力激盪法) | ->Open Access | AI Figure Storming Creativity Coach |
| 424 | Role Storming (角色 腦力激盪法) | ->Open Access | AI Role Storming Imagination Facilitator |
| 425 | 1-2-4-All (1-2-4-全部) | Project Members | AI 1‑2‑4‑All Collaboration Orchestrator |
| 426 | Stepladder (階梯式參與法) | Project Members | AI Stepladder Participation Architect |
| 427 | Creative Matrix (創意矩陣) | Project Members | AI Creative Matrix Idea Architect |
| 428 | Time Machine (時光機) | Project Members | AI Time Machine Future-Back Navigator |
Phase 4: Developing Creative Ideas
Idea Prioritization Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 460 | Desirability–Feasibility matrix (需求性-可行性 矩陣) | Project Members | AI Desirability–Feasibility Matrix Strategist [->Open Access: Details] |
| 461 | D-F-V Scorecard (D-F-V 評分卡) | Project Members | AI D‑F‑V Scorecard Evaluator |
| 462 | RICE Method (RICE 法) | Project Members | AI RICE Prioritization Specialist |
| 463 | M-S-C-W Analysis (M-S-C-W 分析法) | Project Members | AI M‑S‑C‑W Portfolio Analyst |
| 464 | Kano Model (Kano 模型) | Project Members | AI Kano Value Curve Consultant |
| 465 | COCD Box (COCD 方塊) | Project Members | AI COCD Box Innovation Curator |
Phase 5: Delivering Innovative Solutions [Read more]
Functional Prototyping Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 501 | Paper Prototypes (紙本原型) | ->Open Access | AI Paper Prototype Designer |
| 502 | Clay Prototypes (黏土原型) | ->Open Access | AI Clay Prototype Modeler |
| 503 | Concept Poster (概念海報) | ->Open Access | AI Concept Poster Designer |
| 504 | Magazine Cover (雜誌封面) | ->Open Access | AI Magazine Cover Storyboarder |
| 505 | Product Brochures (產品介紹) | ->Open Access | AI Product Brochure Copy Builder |
| 506 | Product Packages (產品包裝) | ->Open Access | AI Product Package Concept Designer |
| 507 | Data Sheet (資料表) | ->Open Access | AI Data Sheet Specification Architect |
| 508 | Diagram (or Workflow) (圖表或工作流程圖) | Project Members | AI Workflow Diagram Architect |
| 509 | Story Mountain (故事山) | Project Members | AI Story Mountain Plot Architect |
| 510 | Story Telling (or Data Story Telling) (故事敘述或數據故事敘述) | Project Members | AI Storytelling & Data Narrative Coach |
| 511 | Storyboards (故事板) | Project Members | AI Storyboard Prototype Designer |
| 512 | Scenario Map (or Experience Map) (情境地圖或體驗地圖) | Project Members | AI Scenario & Experience Map Designer |
| 513 | Service Blueprint (服務藍圖) | Project Members | AI Service Blueprint Builder [->Open Access: Details] |
| 514 | Desktop Walkthrough (桌面模擬測試) | Project Members | AI Desktop Walkthrough Facilitator |
| 515 | Customer Lifecycle Maps (客戶生命週期圖) | Project Members | AI Customer Lifecycle Map Strategist |
| 516 | Assumption Testing (假設測試) | Project Members | AI Assumption Testing Analyst |
| 517 | Wireframes (線框圖) | Project Members | AI Wireframe Prototype Designer |
| 518 | Appearance Prototype (外觀原型) | Project Members | AI Appearance Prototype Stylist |
| 519 | 3D Print (3D 列印原型) | Project Members | AI 3D Print Prototype Modeler |
| 520 | Pinocchio Experiment (匹諾曹實驗) | Project Members | AI Pinocchio Experiment Concept Tester |
| 521 | Boomerang (回力鏢測試) | Project Members | AI Boomerang Feedback Loop Designer |
| 522 | Explainer Videos (解釋影片) | Project Members | AI Explainer Video Storyboard Architect |
Phase 5: Delivering Innovative Solutions [Read more]
Interactional Prototyping Management Techniques, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 531 | Clickable Prototypes (可點擊原型) | Project Members | AI Clickable Prototype Interaction Designer |
| 532 | Funnel Testing (漏斗測試) | Project Members | AI Funnel Testing Conversion Analyst |
| 533 | Role Play (角色扮演) | Project Members | AI Role Play Experience Facilitator |
| 534 | Reverse Role Play (反向角色扮演) | Project Members | AI Reverse Role Play Insight Navigator |
| 535 | Link Tracking (連結追蹤) | Project Members | AI Link Tracking Behavior Analyst |
| 536 | Feature Stub (功能占位測試) | Project Members | AI Feature Stub Validation Specialist |
| 537 | 404 Test (404 測試) | Project Members | AI 404 Test Demand Probe |
| 538 | Card Sorting (卡片分類) | Project Members | AI Card Sorting Information Architect |
| 539 | Speed Boat (速度船測試) | Project Members | AI Speed Boat Friction Mapper |
| 540 | Single-Feature MVP (單功能最小可行產品) | Project Members | AI Single‑Feature MVP Architect |
| 541 | Mash-Up (混搭測試) | Project Members | AI Mash‑Up Concept Generator |
| 542 | Concierge (禮賓測試) | Project Members | AI Concierge MVP Service Designer |
| 543 | Life-Size Layouts (實體尺寸布局) | Project Members | AI Life‑Size Layout Experience Planner |
| 544 | Wizard of Oz (綠野仙蹤式測試) | Project Members | AI Wizard‑of‑Oz Simulation Orchestrator |
| 545 | Service Staging (服務排演) | Project Members | AI Service Staging Director |
| 546 | Extreme Programming Spike (極限編程尖峰測試) | Project Members | AI XP Spike Experiment Architect |
Phase 5: Delivering Innovative Solutions [Read more]
Call-to-Action Prototyping Management Techniques, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 551 | Buy a Feature (選購單一功能測試) | Project Members | AI Buy‑a‑Feature Value Tester |
| 552 | Split Test (分測試) | Project Members | AI Split Test Optimization Analyst |
| 553 | Mock Sale (模擬銷售) | Project Members | AI Mock Sale Market Signal Analyst |
| 554 | Letter of Intent (意向書) | Project Members | AI Letter‑of‑Intent Commitment Analyst |
| 555 | Simple Landing Page (簡易登陸頁) | Project Members | AI Landing Page Conversion Designer |
| 556 | Social Media Polls (or “Like” or “Dislike”) (社群媒體投票或「喜歡」/「不喜歡」) | Project Members | AI Social Poll Engagement Analyst |
| 557 | Social Sharing Tracking (社群分享追蹤) | Project Members | AI Social Sharing Tracking Specialist |
| 558 | Mock Paywalls (模擬付費牆) | Project Members | AI Mock Paywall Willingness‑to‑Pay Analyst |
| 559 | Pre-Sale (or Pre-Order Testing) (預售或預訂測試) | Project Members | AI Pre‑Sale Demand Validation Strategist |
| 560 | Referral Tracking (推薦追蹤) | Project Members | AI Referral Tracking Growth Analyst |
| 561 | Pre-Launch Community Building (推出前社群建立) | Project Members | AI Pre‑Launch Community Builder |
| 562 | Mock Pop-Up Service Point (or Mock Pop-Up Store) (模擬快閃服務點或模擬快閃商店) | Project Members | AI Mock Pop‑Up Experiment Designer |
| 563 | Crowdfunding (群眾募資) | Project Members | AI Crowdfunding Signal Strategist |
Phase 5: Delivering Innovative Solutions
Pitching Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 571 | Concept / Idea Pitch (概念 / 點子提案/簡報/) | ->Open Access | AI Concept & Idea Pitch Designer |
| 572 | Napkin Pitch (餐紙提案) | ->Open Access | AI Napkin Pitch Sketch Coach |
| 573 | Elevator Pitch (電梯提案) | ->Open Access | AI Elevator Pitch Script Coach |
| 574 | Tweet Pitch (推特提案) | ->Open Access | AI Tweet Pitch Message Optimizer |
Phase 5: Delivering Innovative Solutions
Feedback Analysis Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 581 | Feedback Capture Grid (反饋收集網格) | ->Open Access | AI Feedback Capture Grid Organizer [->Open Access: Details] |
| 582 | I Like, I Wish, & What If (我喜歡、我希望和如可) | Project Members | AI “Like–Wish–What‑If” Insight Synthesizer |
| 583 | Visualize the Vote (視覺化投票) | Project Members | AI Visual Vote Results Analyst |
| 584 | Hypothesis Prioritization Canvas (假設排序畫布) | Project Members | AI Hypothesis Prioritization Canvas Strategist |
| 585 | Prototype Testing Plan (原型測試計劃) | Project Members | AI Prototype Testing Plan Architect |
| 586 | Testing Card (測試咭) | Project Members | AI Testing Card Designer |
| 587 | Learning Card (學習咭) | Project Members | AI Learning Card Insight Curator |
Phase 6: Driving Changes and Results [Read more]
Performance-Driven Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 601 | LEAN Canvas (精實畫布) | ->Open Access | AI LEAN Canvas Strategy Designer |
| 602 | Service Model Canvas (服務模式畫布) | Project Members | AI Service Model Canvas Architect |
| 603 | Business Model Canvas (商業模式畫布) | Project Members | AI Business Model Canvas Architect |
| 604 | Social Business Model Canvas (社會企業式型畫布) | Project Members | AI Social Business Model Canvas Strategist |
Phase 6: Driving Changes and Results
People-Driven Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 605 | Team Purpose Canvas (團隊目的畫布) | Project Members | AI Team Purpose Canvas Facilitator |
| 606 | Culture Canvas (文化畫布) | Project Members | AI Culture Canvas Transformation Designer |
Phase 6: Driving Changes and Results
Process-Driven Management Techniques, Tools, Technologies and AI Agents
| Code | Techniques | Mindset & Skillsets | AI Agents www.DesignThinkers.AI |
| 607 | Operating Process Model Canvas (營運流程模型畫布) | Project Members | AI Operating Process Model Canvas Architect |
| 608 | HR Process Model Canvas (人力資源流程模型畫布) | Project Members | AI HR Process Model Canvas Designer |
| 609 | R&D Process Model Canvas (研發流程模型畫布) | Project Members | AI R&D Process Model Canvas Strategist |
