Design Thinking Tool Hub

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Welcome to our Design Thinking Tools Hub. This is a professional guidance database specifically providing tools and techniques for design thinking. We now offer over 100 sets of design thinking execution techniques and tools (divided into 21 subcategories) that cover the six stages of design thinking to both project members and the public.

Whether searching for a resolution strategy for a particular problem or seeking execution tools for an innovative project, the ‘Execution Techniques and Tools Center can provide comprehensive support for you. Each tool has detailed instructions and worksheets, helping you understand and apply them quickly.

We provide the standard versions of the tools. Still, we understand that for different problems or innovative projects, innovation teams may need to make bespoke adjustments to the standard tools to maximize their effectiveness. Therefore, we encourage you to make appropriate adjustments based on the actual situation while following the basic framework.

Our goal is to provide a comprehensive, practical, and user-friendly design thinking toolkit to inspire your innovative thinking and help you effectively solve problems. You are always welcome to explore our ‘Execution Techniques and Tools’ Center. We look forward to you finding the needed resources and achieving your goals.


108 Sets of Design Thinking Techniques and Tools

PhaseTool CategoriesQuantity
Phase 1Determining Major Changes and Challenges
Organizational-Level Tools5
Team-Level Tools3
Phase 2Discovering All-Rounded Information
Stakeholder Management Tools4
Interview Tools8
Immersion Tools3
Observations Tools8
Research Tools2
Phase 3Defining Root Causes and  Opportunities
Sense-making Tools4
Defining User-Need Tools7
Defining Root-Case Tools6
Defining Opportunity Tools4
Phase 4Developing Creative Ideas
Individual Brainstorming Tools9
Team Brainstorming Tools9
Idea Prioritization Tools6
Phase 5Delivering Innovative Solutions
Prototyping Tools10
Pitching Techniques4
Testing Techniques5
Feedback Analytics Tools3
Phase 6Driving Changes and Results
Performance-Driven Tools4
People-Driven Tools2
Process-Driven Tools3


However, it’s important to note that while Design Thinking tools and techniques can be powerful, they are not one-size-fits-all. Different industries and projects have unique challenges and requirements, and teams may need to adapt the tools and methods to fit their specific needs. Customizing the tools and process to ensure that it’s practical and relevant to the problem being solved is essential.


Phase 1: Determining Major Changes and Challenges

Organizational-Level Tools

CodeNameGuidelines
101Context Map (情境地圖)Open to the Public Access
102Vision Statement (願景陳述)Open to the Public Access
103Extremes and Mainstreams (極端與主流地圖)Open to the Public Access
104Value Proposition Mapping (價值主張地圖)Open to the Public Access
105Challenge Statement (挑戰陳述)Open to the Public Access

Phase 1: Determining Major Changes and Challenges

Team-Level Tools

CodeNameGuidelines
106Knowns and Unknowns (已知與未知)Open to Public Access
107Hopes and Fears (希望與畏懼)Open to Public Access
108Team Value Mapping (團隊價值地圖)Open to Public Access


Phase 2: Discovering All-Rounded Information [Read more]

Stakeholder Management Tools

CodeName Guidelines
201Stakeholder Mapping (持份者地圖)Open to Public Access
202Stakeholder Value Mapping (持份者價值地圖)Open to Public Access
203Stakeholder Salience Mapping (持份者重要性地圖)Open to Public Access
204Stakeholders’ Power-Interest Matrix (持份者權力-利益矩陣)Open to Public Access

Phase 2: Discovering All-Rounded Information

Interview Tools

CodeName Guidelines
205Empathy Interviews Project Members Only
206Ethnographic InterviewsProject Members Only
207Mobile ethnographyProject Members Only
208Contextual InterviewsProject Members Only
209Card Sorting Project Members Only
210CollagesProject Members Only
211Expert InterviewsProject Members Only
212Focus and UnFocus GroupProject Members Only

Phase 2: Discovering All-Rounded Information

Immersion Tools

CodeName Guidelines
213Cognitive ImmersionProject Members Only
214Emotional ImmersionProject Members Only
215Spatial ImmersionProject Members Only

Phase 2: Discovering All-Rounded Information [Read more]

Observation Tools

CodeName Guidelines
216AEIOUProject Members Only
217POEMSProject Members Only
218Heuristic evaluationProject Members Only
219A Day in the LifeProject Members Only
220ShadowingProject Members Only
221Cultural ProbeProject Members Only
222Photo EssaysProject Members Only
223Fly-On-The-WallProject Members Only

Phase 2: Discovering All-Rounded Information

Research Tools

CodeName Guidelines
224Analogous ResearchProject Members Only
225Desk ResearchProject Members Only


Phase 3: Defining Root Causes and  Opportunities [Read more]

Sense-Making Tools

CodeNameGuidelines
301ClusteringProject Members Only
302Affinity DiagramProject Members Only
303KJ MethodProject Members Only
304Insight StatementProject Members Only

Phase 3: Defining Root Causes and  Opportunities

Defining User-Need Tools

CodeNameGuidelines
305Empathy Map (同理心地圖)Open to Public Access
306Persona DesignProject Members Only
307Jobs-to-be-DoneProject Members Only
308Mental modelingProject Members Only
309Journey MappingProject Members Only
310System MappingProject Members Only
311Value Stream MappingProject Members Only

Phase 3: Defining Root Causes and  Opportunities

Defining Root-Case Tools

CodeNameGuidelines
312Why-How LadderingProject Members Only
313Abstraction laddering Project Members Only
314Concept MappingProject Members Only
3152X2 MatrixProject Members Only
316Problem Tree AnalysisProject Members Only
3175 WhysProject Members Only

Phase 3: Defining Root Causes and  Opportunities

Defining Opportunity Tools

CodeNameGuidelines
318Point of View StatementProject Members Only
319How Might We StatementProject Members Only
320User Problem Statement Project Members Only
321Design Hypothesis and PrinciplesProject Members Only


Phase 4: Developing Creative Ideas [Read more]

Individual Brainstorming Tools

CodeNameGuidelines
401PopcornProject Members Only
402Mind-MappingProject Members Only
403Crazy 8Project Members Only
404Super-PowerProject Members Only
405The Power of 10Project Members Only
406ReverseProject Members Only
407Impose ConstraintsProject Members Only
408Image-InationProject Members Only
409Body-StormingProject Members Only

Phase 4: Developing Creative Ideas

Team Brainstorming Tools

CodeNameGuidelines
410BrainwritingProject Members Only
411Round RobinProject Members Only
412Force ConnectionsProject Members Only
413Figure StormingProject Members Only
414Role StormingProject Members Only
4151-2-4-AllProject Members Only
416StepladderProject Members Only
417Creative MatrixProject Members Only
418Time Machine Project Members Only

Phase 4: Developing Creative Ideas

Idea Prioritization Tools

CodeName Guidelines
419Impact–effort matrixProject Members Only
420D-F-V ScorecardProject Members Only
421RICE MethodProject Members Only
422M-S-C-W AnalysisProject Members Only
423Kano ModelProject Members Only
424COCD BoxProject Members Only


Phase 5: Delivering Innovative Solutions [Read more]

Prototyping Tools

CodeNameGuidelines
501Paper PrototypingProject Members Only
502Concept Poster / Cover StoryProject Members Only
503StoryboardProject Members Only
504Desktop-WalkthroughProject Members Only
505Service StagingProject Members Only
506Scenario MapProject Members Only
507Service BlueprintProject Members Only
508WireframesProject Members Only
509Wizard of OzProject Members Only
510Minimum Viable ProductProject Members Only

Phase 5: Delivering Innovative Solutions

Pitching Techniques

CodeNameGuidelines
511Concept / Idea PitchProject Members Only
512Napkin PitchProject Members Only
513Elevator PitchProject Members Only
514Tweet PitchProject Members Only

Phase 5: Delivering Innovative Solutions

Testing Techniques

CodeNameGuidelines
515Usability TestingProject Members Only
516A/B TestingProject Members Only
517First-click TestingProject Members Only
518Split Testing Project Members Only
519Assumption TestingProject Members Only

Phase 5: Delivering Innovative Solutions

Feedback Analytics Tools

CodeNameGuidelines
520Feedback Capture GridOpen to Public Access
521I Like, I Wish, & What IfProject Members Only
522Visualize the VoteProject Members Only


Phase 6: Driving Changes and Results [Read more]

Performance-Driven Tools

CodeName Guidelines
601LEAN Canvas Project Members Only
602Service Model Canvas Project Members Only
603Business Model Canvas Project Members Only
604Social Business Model CanvasProject Members Only

Phase 6: Driving Changes and Results

People-Driven Tools

CodeName Guidelines
605Team Purpose CanvasProject Members Only
606Culture CanvasProject Members Only

Phase 6: Driving Changes and Results

Process-Driven Tools

CodeName Guidelines
607Operating Process Model CanvasProject Members Only
608HR Process Model CanvasProject Members Only
609R&D Process Model CanvasProject Members Only