Mr. David Chung, the Managing Partner of InnoEdge Consulting, is invited by the Hong Kong Internet & eCommerce Association to conduct a hybrid “Design Thinking for Service Excellence” session at their Digital Transformation with Design event Thinking Framework on 16 June 2022. The event is funded by the Innovation and Technology Commission.

Topic: HSBC: Effective Digital Transformations through Design Thinking – User Experience Improvement

Speaker: David Chung, Managing Partner

Duration: 6 minutes