Our Innovation Management Consultants, Mr. David Chung and Ms. Flora Chan were invited by Classified Post of South China Morning Post and MP HR Community to conduct a 1.5-hour webinar of “Why HR must learn Design Thinking for recruitment and how to design Employee Experience” on 25 February of 2021.

Below is the section one (Design Thinking best practices for Human Resource Management) of the webinar:


Topic: Overview of Design Thinking (DT) and DT’s Practices for Human Resources Management

Speaker: Mr. David Chung, InnoEdge Consulting

Duration: 17 minutes


Topic: The case study of P&G China

Speaker: Mr. David Chung, InnoEdge Consulting

Duration: 8 minutes


Topic: The case study of CISCO

Speaker: Ms. Flora Chan, InnoEdge Consulting

Duration: 26 minutes


Topic: Telstra Australia: Optimizing Onboarding Employee Experience for Graduate Trainees

Speaker: Mr. David Chung, InnoEdge Consulting

Duration: 7 minutes


Topic: An Insurance Company: Developing WOW Employee Experience for Breakthrough Sales Performance

Speaker: Mr. David Chung, InnoEdge Consulting

Duration: 5 minutes


Topic: Property Developer: Building Transformation Momentum through Human-Centered Employee Experience

Speaker: Mr. David Chung, InnoEdge Consulting

Duration: 7 minutes


Topic: Conclusion and Closing

Speaker: Mr. David Chung, InnoEdge Consulting

Duration: 3 minutes