供應鏈創新,營商力倍增!

By: David Chung “大眾創業,萬眾創新”,在供應鏈領域的創新也是個熱門話題。 雖然其中涉及話題內容相當廣泛,但是,由於需求和供應的市場 一直處於變化和波動當中,供應鏈領域的創新也就成了個常提常新的 話題。* 供應鏈管理(Supply Chain)...

Transforming the Voice of the Customer into Innovation

By: David Chung Do your R&D teams analyze the voice of the customer (VOC) carefully during your product, service or business inn...

Performance Improvement Journal: Innovation and Performance Improvement Integration

Feature Article Innovation and Performance Improvement Integration Authors Gabriel Chung, Goldia Kong First publi...

BANKING Sector: Transforming reward seekers into wealth seekers through providing extraordinary experiences

Industry: Banking Background of client: A Fortune 500 banking company in Hong Kong Business unit(s) involved: Customer Experience T...

Design Driven NYC: Getting Change From a Bank: Design Thinking at Citibank

Billy Seabrook, Global Head of Design at Citi, spoke at Design Driven NYC on May 10, 2016. Seabrook discussed his experience introduc...

Stanford Center for Professional Development has launched two FREE online Design Thinking Courses

Stanford Center for Professional Development has launched two FREE online Design Thinking courses to public community in April and Ma...