Design Thinking(DT) is one of the global recognized innovation tools and Harvard Business Review introduced DT three times in the last three...
In 2009, Airbnb was close to going bust. Like so many startups, they had launched but barely anyone noticed. The company’s revenue...
The wordings of Design Thinking was addressed five times in the Part III. Diversified Economy of HK Policy Address 2017
Creative I...
By: David Chung
如果企業只有「一張紙」及「幾枝筆」的資源， 怎樣才可設計一個『令客戶銘記於心的服務』 及『贏得YouTube上過百萬個 view』?
https://vimeo.com/275948262
https://vimeo.com/innoedge/...
By: David Chung
智能家居服務的價值不應只是自動化, 而是應該能夠令用家享受到 "如痴如醉" 的個人化貼身與貼心服務，才能夠在市場上脫穎而出, 甚至贏得顧客終身使用的承諾。
https://vimeo.com/275947867
By: David Chung
全能餐桌代替所有樓面員工，顧客自行配撘、娛樂、結賬更輕鬆。
三贏創新方式，企業一定要識......
https://vimeo.com/275950721
By: David Chung
曾幾何時，可樂公司憑一隻主打產品『Classical Style Cola-Coca』而風靡全球，但這已成為歷史。今天，可樂公司的商業模式已變革成「人人可以做一杯 FreeStyle 的 Cola-Coca」飲品服務商。所以，它的汽水售賣機，已由提...
By: David Chung
神奇旅行喼, 就算用家合埋雙眼及收起雙手
也能夠準確平安到步, 用家體驗一定好
企業如要顧客用得開心，必須在設計上行多幾步。
https://vimeo.com/277141672
Overview
Winner of a 2013 ECCH Case Award describes Apple's approach to innovation, management, and design thinking. For several years, Appl...
曾在全球轟動一時『Amazon Go無人超市』，只是推出了一年多，已經被中國的阿里巴巴集團之『盒馬鮮生超市』所提供的全面線上與線下服務掩蓋其創新領導地位。近期，無人超市更被能聚焦小區需求、融合線上與流動實體店及更低營運成本的『Bingo Box 無人便利店』漸漸取代。
https...